Functioning without a CRM?

A lot of small businesses don’t realize that a CRM solution would allow their business to grow… and then continue to grow.

So what challenges will you face without a robust CRM system in place...

 

Number 1 

 

Unorganized Customer Data

Without a CRM, you probably have a marketing team with customer information and a sales team with customer information… oh, and let’s not forget the customer service team with a completely different set of customer info. It would make so much more sense if it was all in one place and every department could see exactly where each customer was in the pipeline. That’s exactly what a CRM would do.